Generator Tech Assist · For Generac PowerPro Dealers
Your tech texts a serial number and a fault code. GTA replies with the exact model, install date, warranty status, and plain-text diagnostic steps — no portal login in the truck, no call to your lead tech.
Book a 15-Minute Walkthrough →See it work
How it works
Your tech sends both to a private Telegram channel — for example, a Guardian 22kW throwing an Overcrank 1100 or RPM Sense Loss fault.
Exact model, install date, and active warranty status come back automatically, so nobody is fumbling through a portal.
Plain-text, step-by-step checks — fuel pressure, stepper motor ohms, battery load — drawn from thousands of real field-solved issues, so junior techs can work through the test tree on their own.
Same brain, on the phone
The same knowledge base can power a voice agent that answers your after-hours and storm-surge calls, checks the caller's warranty status live on the phone, and books the service ticket.
Warranty and diagnostic answers by text, right in the field.
Every call answered, warranty checked, service ticket booked.
Try it on your own unit
Reply to our email with any Generac serial number from your dispatch board, or send one here, and we'll send you a screenshot of what GTA returns.
Josh Griffin · josh@enterprise.kinlockgroup.com · (205) 224-3101
Ready when you are
Book a 15-minute walkthrough and we'll run your serial numbers live.
Book a 15-Minute Call →